Privacy Policy

This policy explains how Rigsaw collects, uses, and protects your personal data when you use this website or contact us. We keep it straightforward.

1. Who we are

Rigsaw is a video editing and content production studio based in the United Kingdom. You can contact us at hello@rigsaw.com.

2. What data we collect

We only collect data you give us directly through our contact form:

• Your name
• Your email address
• Your channel or platform URL (optional)
• The message you send us

We do not collect this data automatically, run tracking scripts, or build profiles on site visitors.

3. How we use your data

We use the information from our contact form solely to respond to your enquiry. We do not:

• Add you to a mailing list without your explicit consent
• Sell or share your data with third parties
• Use your data for advertising or marketing purposes

The legal basis for processing this data is our legitimate interest in responding to business enquiries (Article 6(1)(f) UK GDPR).

4. Cookies

This website uses a small number of cookies:

We do not use analytics, advertising, or tracking cookies. If this changes, this policy will be updated before any new cookies are set.

5. Third-party services

This website loads fonts from Google Fonts (fonts.googleapis.com). When your browser requests these fonts, your IP address is sent to Google's servers. Google's own privacy policy applies to this data. Google has stated that it does not use Font API requests to track users or build profiles.

This website uses Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use the site — including pages visited, time spent, and approximate location derived from IP address. This data is processed by Google and used by us in aggregated, anonymised form to understand site performance. We do not use it to identify individuals.

Google Analytics data is transferred to and stored on Google's servers, which may be located outside the UK. Google LLC is certified under the UK–US Data Bridge, providing an adequate level of data protection. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

6. Data retention

Contact form submissions are retained only as long as necessary to manage our business relationship with you. If you ask us to delete your data, we will do so promptly.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Erase your data (the "right to be forgotten")
• Restrict how we use your data
• Object to our processing of your data
• Complain to the ICO (ico.org.uk) if you believe we have mishandled your data

To exercise any of these rights, contact us at hello@rigsaw.com. We will respond within 30 days.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. We will not make material changes without updating that date.

9. Contact

Any questions about this policy? Email us at hello@rigsaw.com.